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Service Support

Q
How to obtain product quotation?
A
You can obtain product quotations through the following methods: 1. Fill out the inquiry form "Home - Contact Us - Ecological Cooperation - Fill in the Form" on this website, submit your demand information, and our relevant sales personnel will contact you as soon as possible and provide a quotation; 2. Call the customer service hotline+40735179711 (24-hour online customer service) to inform us of your specific needs, such as required parameters or product models, quantities, etc. We will contact you as soon as we see your information.
Q
How to obtain product information
A
You can obtain product information through the following methods: 1. Visit this website, browse the product center or download the product manual to learn about the detailed technical parameters, application scenarios, performance characteristics, and other information of the product; 2. Click on the online customer service pop-up window on the right side of the official website, and our customer service personnel will answer your product questions online; 3. Call the service hotline+40735179711 to inform you of your specific needs, and our sales or technical support team will provide you with professional product consultation and answers.
Q
How to purchase products?
A
You can log in to our company's sensor official website and click the online consultation button to consult with our manual customer service, or call the+40735179711 customer service hotline for manual consultation. We look forward to your inquiry.
Q
How to obtain technical support?
A
You can obtain our technical support through the following methods: 1. Visit this website, browse the product center or download the product manual to learn about the detailed technical parameters, application scenarios, performance characteristics, and other information of the product. If your problem still cannot be solved, you can provide feedback on your needs in "Service Support" - "Online Message", and we will arrange technical engineers to provide you with technical support as soon as we see your information; 2. Please call our customer service hotline at+40735179711 to let us know the specific issue you have encountered. Our technical support team will provide assistance as soon as possible.
Q
What services and support can the company provide?
A
The company can provide comprehensive pre-sales and after-sales services, including product selection, installation guidance, troubleshooting and maintenance, technical support and training, etc. We promise to respond within 24 hours after receiving customer feedback and resolve the issue as soon as possible. At the same time, we provide long-term technical support and product upgrade services to ensure that customers can continue to receive high-quality and stable user experience.